La Prague Residence - guest reviews and rating

The web site for the La Prague stated that it had Play Station 2 and internet. It had neither. When we inquired at the desk we were told that the units on the other side of the building had regular internet, while our unit had wireless internet. It did not. I had a laptop with me and a wi-fi Skype phone and neither piece of equipment could detect a wireless provider. Being that the unit we rented was the second most expensive unit, I really felt that the web site statements were misleading. However, the thing that bothered me the most was the rundown and dirty condition of the unit. It desperately needed to be painted and there were dust balls everywhere. The blinds and windows were so filthy that you could write your name in the dust! I thought about leaving, but since the owner made you pay in full upon arrival (which was not stated in the agreement), I couldn't afford to.
The one thing that I can say positive about the place is that it was roomy and had a nice kitchen.

When we arrived at La Prague Residence we were informed that our room was unavailable and we were sent to another apartment around the corner. The other apartment we stayed in was not as nice as the one we originally booked and did not allow us to use our credit card, we had to go to a THIRD hotel/apartment to pay for the room. We eventually got settle into our accomodation but not without the hassle and inconvenience of moving and looking for somewhere to pay by creditcard which too the enjoyment out of our trip.

We did receive a discount for our trouble. However we we have loved to stay in our original accomodation and can't help but wonder why we were not informed of the difficulties BEFORE our departure to Prague.

Excellently appointed apartment just of Wensleslas Square. Very large rooms with all the equipment one would need-the balcony was ideal looking over the garden of the church behind. The 24hour security guard was much appreciated-especially when we had locked the apartment with the key inside-she was extremely helpful. A perfect break-we shall be back as there is more of Prague we want to visit. Many thanks.

Excellent service and appartment. We had a wonderful stay in Prague. We will definitelycome back and use the same service.

It was a beautiful building and apartment. We stayed with 4 people for 3 nights and had a great stay. Very spacious.
Tips for the owner: Blinds for the inner bedroom where the window looks into the living area. Should have at least 1 full length mirror...maybe in the entrance. Should also have a broom and some cleaning supplies. Tends to get a bit dusty after a day or two.

Naše odpověď: All the tips were accepted by the manager and arranged ;-) Thank you!

Very well furnished and equiped - and very peaceful position. Would be better to have thicker or darker curtains in the main room - so that the early morning light does not wake you up. There is a problem with the bedroom radiator - we had to turn the themostat right down to stop a hammering sound that woke us up in the middle of the night.
It is not usual to have to pay before you move in, but if you do want this you need to may it clearer in your instructions. Finally a spare toilet roll would have been appreciated!!

Naše odpověď: If the toiled paper is finished it is possible to collect another rolls at the reception.
Payment on the arrival is prefered by the manager because of bad experience from the past...
Daer curtains are at the moment only in 2 apartments. However, they will be soon in all the apartments.

perfektne ubytovanie priamo v centre
nadherny vyhlad, dobre vybavenie, nove zariadenie,dobry personal - super

despite not being in apartment we originally booked, the one Jan changed us to was excellent.He was extremely helpful e.g. had all our clothes washed and ironed at no cost, as the washing machine was faulty. He went out of his way to assist us in every way.
Also our driver, Milan, was courteous, informative, helpful and very reliable.

I traveld with my 2 grown-up sons. For the first time the 3 of us for a very long time. I booked the appartment on the internet and we did not really know what to expect. We were very surprised and we enjoyed our stay at the appartment. The interior was very modern and luxury and very much to our tast.
Just one suggestion. The bathroom was beautiful, but the missing link was a wall in the bath to prevent the shower to make the bathroomfloor wet.
For the rest only praise! We loved Prague, which is so very beautiful, we were very sorry that we had to leave already so soon!
Thank you for your service!

The apartment was beautiful. Very large,clean and comfortable with a fantastic view. Also - the driver was extremely helpful.

Our stay in Prague was most enjoyable thanks. The apartment was first class and your driver who met us at the airport was exceptionally helpful and friendly.
Altogether a first rate experience.
Thank You
Keith